VonLehman's Human Resource Services Advisory Group helps closely held companies steward their most valuable asset in an ever-changing business climate. Our team partners with mid-sized organizations to anticipate their changing employment needs, develop talent across functional areas and avoid costly, employment-related problems.
Working on a project or as-needed basis, we are the region's go-to resource on a wide range of workforce-related issues. We provide innovative organizational strategies and implementation at all levels. We deliver integrated or targeted recruiting, coaching, change management and support capabilities to match the needs of client organizations. When questions about complex benefit or retirement plans arise, we enlist the expertise of our Employee Benefit Plan Services Group.
To keep pace with an ever-evolving marketplace, employers' organizational structures and incentives need to change with the times. Our seasoned professionals are masters at transforming obsolete or cumbersome organizational designs into well-aligned systems that support growth and innovation. We start by understanding the client’s business objectives and strategy. Then we evaluate the existing design, consider options and offer clear recommendations for achieving better outcomes.
Employee Recruitment and Selection
Many clients outsource their employee recruitment and selection process so they can focus on their core business. Our expert recruiters use "next practices" to advertise jobs, locate qualified candidates, interview promising candidates and structure successful job offers. Our efficient recruitment process quickly fills openings and dramatically reduces the risk of expensive hiring mistakes.
Human Resources on Demand
Our human resource experts are on call to field any employment question or resolve any workforce issue. Our forward-thinking approach leads to better long-term decisions, prevents costly missteps and lessens the magnitude of existing problems. For clients needing on-site HR support, we provide advisors on a full-time, part-time, ongoing or temporary basis. We customize our services to meet the unique needs of each client.
Employee Handbook Development
A well-written handbook can reduce employee turnover and avoid litigation. Clients rely on our knowledge of changing laws and next-generation employment practices to keep their handbook current and consistent. Our comprehensive approach aligns expectations with both business imperatives and organization culture.
Effective Performance Reviews
Our specialists partner with clients to develop a straight-forward performance management process that recognizes positive performance, identifies sub-par performance and provides a clear roadmap for professional development. We rely on a battery of testing tools, interest assessments and behavioral interviews to create a clear profile of each individual's strengths and areas of improvement. Our signature approach consistently improves individual and team performance. It boosts morale -- and improves overall profitability.
The success of most change management initiatives hinges on an organization’s ability to create buy-in among critical stakeholders. This requires communication that builds both rational understanding and emotional support. Our team understands this complex dichotomy. We use proven tools to assess organizational readiness. We identify potential obstacles and promising change leaders. Then we develop a systematic process for encouraging and rewarding acceptance.
Human Resource Compliance Audits
Our human resource compliance audits ensure that clients are meeting federal, state and local regulations. We verify that electronic files and paperwork live up to the law and provide recommendations for policies and procedures that are legally administered.
We provide one-on-one talent coaching to senior executives in areas that impact their organizational effectiveness – including leadership style and internal communication. Our proven approach focuses on thoroughly understanding the strengths and weaknesses of the individual, then coaching them along a path of continued personal improvement.
Our trainers present high-impact, on-site workshops that enhance the management skills of leadership teams while improving employee retention and morale. Our noon-hour and half-day programs address essential how-to human resource skills, including:
- Delivering constructive feedback
- Handling difficult performers
- Interviewing effectively
- Administering DiSC style assessments
- Conducting meaningful performance reviews
We design customized surveys that measure employee satisfaction, cultural alignment, work processes and other topics that impact retention or performance. We translate responses into forward-thinking insights. We recommend clear action steps. We also help clients communicate the findings in a compelling fashion to internal audiences.
Managing Staff Reductions
When organizations are contemplating the difficult decision of right-sizing their staff, we counsel them on how to proceed. Our recommendations consider sensitive legal, communication and safety issues. We map out steps, provide checklists and advise them on the best way to communicate with employees. In addition, we provide outplacement services to departing employees to ease their transition.
Employee Exit Interviews
When valuable employees decide to leave a company, we conduct independent exit interviews to understand why. As outside consultants, we can uncover reasons that would otherwise go unreported or unnoticed. We use the information shared by departing individuals to identify broader patterns. Then we work with employers to initiate positive change.
Employee Benefit Reviews
Teaming with our Employee Benefit Plan Services Group, we conduct independent, objective reviews of clients’ benefit packages. Our review process ensures that the plan is competitive within the regional market. It also evaluates internal controls designed to prevent misuse, checks regulatory compliance to avoid penalties and identifies ways to streamline administration and improve employee awareness of the benefits. The review has the added advantage of identifying potential process improvements and cost savings.